Refund policy

Return & Refund Policy

At Belleza Boss, your satisfaction is our priority. If you’re not happy with your purchase, we’re here to help.

Returns

Because our products are made to order, we currently do not accept returns or exchanges unless your item arrives damaged or defective.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at lindamatatik@gmail.com with a photo of the item and your order number. We’ll be happy to offer a replacement or refund.

Refunds

Once your issue is approved, refunds will be processed back to your original payment method. Refunds may take 5–10 business days to appear, depending on your bank.

Order Cancellations

We are unable to cancel orders once they’ve entered production. Please double-check your information before confirming your order.

Questions?

Email us anytime at lindamatatik@gmail.com, and we’ll be glad to assist you.